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1. What is
Lebanononlineflorist.com?
It stands for Local Florist in Beirut and is working with
member of Flowers-link.
2. Can I request the items, which are not listed in the web
store?
Yes, you may email the requirement to Lebanon Online florist
during the business hours; we will reply you within an hour.
3. How can I make the payment?
You can make the payment by Credit Card / Pay Pal
4. Which credit cards does Lebanon flowers Online accept?
Lebanon Florist accepts Visa, MasterCard, American Express,
and Discover cards etc.
5. Is my credit card number is secured?
All transactions are secured, powered by CCNow, Which is our
Authorized web retailer an US based organization. Which
transacts all transactions on ultra high Secure Socket Layer (SSL).
The credit card information never comes to us. We just get the
payment receipt information. CGI script capable of processing
Credit Card transactions insuring that the information is
encrypted before it is transmitted.
6. How do I feel sure that you have correctly registered the
order placed?
Shortly after you have successfully transmitted your order to
CCNow's secure server you will receive an email
acknowledgement from CCnow, assuring you that your order is
being processed to be delivered as requested.
7. Are the items delivered as per the display on WebPages?
At Lebanon Florist we aim to use seasonal flowers wherever
possible, as they last longer and offer better value to you.
So, please bear in mind that although the bouquets shown on
our website will be replicated as closely as possible they may
contain some variation due to seasonal availability.
Where we delivery:
Our courteous and efficient driving team are able to deliver
throughout Lebanon. For those outside of Beirut we offer next
day. Orders must be received by 9 am the day before desired
delivery date.
When we deliver:
Although we cannot guarantee exact times for delivery we aim
to deliver between 9am and 5pm. You can specify morning or
afternoon deliveries.
Same day Delivery:
If you would like to send flowers to Beirut same day
please send in your order form by 7 am Lebanon time, as we
make up the flowers early each morning.
Request of changing or cancellation of order or order
information:
Changes shall be made if Lebanon Florist online receive the
information before order has been sent out for delivery or
prepared for delivery.
Request of flowers:
You can always request for the type and color of the flowers,
however, due to various seasonal and regional conditions,
availability of some flowers may be limited in certain areas.
In this situation, we will deliver a choice of similar of
equal or or greater value and beauty.
Guarantee:
All confirmed orders are guaranteed for delivery with a
minimum 48 hours notice, excluding Friday and legal holidays.
Refund or Replacement:
Unable to locate the recipient's "correct" address.
The delivered flowers quality is poor.
The order has not been delivered due to our fault.
Guarantee will not apply (FULL charges will be applied) if:
Given Insufficient or Wrong information e.g recipient
telephone number, name or address etc by You
Recipient cannot be reached when delivering to places like
Hospitals, Hotels, Arriving/Departing ships or plane etc.
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